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Managed IT & Security Packages and Pricing

We offer three tailored packages—Essential, Professional, and Elite—designed to meet the needs of businesses at different stages of growth and complexity. Each package combines IT support and cybersecurity services into a single, scalable solution. Compare our packages below: 

Essential

Ideal for Small businesses (1 - 5 users)
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Core protection and IT support
for small teams
Secure email & collaboration
with Microsoft 365 
Backup and restore for essential business data. 
Remote monitoring and helpdesk support

Professional

Ideal for Mid-sized businesses (5-100 users)
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Advanced security & automation
Privileged Identity & Access Management (PIM) 
Full M365 backup (SharePoint, Teams, OneDrive, Exchange) 
Automated OS and 3rd-party patching, including Password management 

Elite

Mature/Enterprise businesses (100+ users)
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Business with 100+ users with complex IT environment and
high-value data
Enterprise-grade security and strategic IT management

Managed IT & Security Packages 

Essential

Ideal for Small businesses (1 - 5 users)
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Core protection and IT support
for small teams
Secure email & collaboration
with Microsoft 365 
Backup and restore for essential business data. 
Remote monitoring and helpdesk support

Professional

Ideal for Mid-sized businesses (5-100 users)
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Advanced security & automation
Privileged Identity & Access Management (PIM) 
Full M365 backup (SharePoint, Teams, OneDrive, Exchange) 
Automated OS and 3rd-party patching, including Password management 

Elite

Mature/Enterprise businesses (100+ users)
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Business with 100+ users with complex IT environment and
high-value data
Enterprise-grade security and strategic IT management

Managed IT & 
Security Packages 

Essential

Small businesses
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Professional

Mid-sized businesses
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Elite

Mature/Enterprise businesses
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Helpdesk & Support 
IT Helpdesk Support 
Remote Monitoring & Management 
Device & Endpoint Management 
Asset Tracking 
Security & Compliance 
Windows OS Patching 
Standard
Phased Approach
Custom Strategy
Application Patching 
Standard
M365 + 3rd Party 
Enterprise-wide
Application Control 
Standard
Whitelisting
Advanced Policies 
OS Hardening (ACSC Essential 8) 
ML1 Standard
ML2 Standard
ML3 Standard
Security Awareness Training
Customized Training
Email Protection / Security
Advanced Threat Protection
Endpoint Firewall Security
Security Breach Monitoring
Advance threat Hunting
Secure System Administration
Hardened Admin Controls
Vulnerability Management
Continuous Scanning & Remediation
Advanced Threat Detection & Response
Configure MS Office Macro Settings
Compliance Support (Essential Eight) 
ML1 Standard
ML1 Standard
ML3 Standard
Identity & Access Management 
Multi-Factor Authentication (MFA)
Adaptive MFA
Identity Protection (Entra ID P2) 
Standard Conditional Access
Full PIM
Advanced IAM
Role-Based Access Control (RBAC)
Granular RBAC
Data Protection & Backup 
Business Data Backup 
Exchange, OneDrive 
Exchange, OneDrive, 
SharePoint, Teams
Exchange, OneDrive, 
SharePoint, Teams
Business Data Retention 
90 Days
3 year
7 year
Data Loss Prevention (DLP) 
Standard
Advance
Custom
Password Management 
Password Manager 
Enterprise-grade
Incident Response
Incident Response
Standard
Full IR Playbook
Reporting & Governance 
Quarterly Security Reporting 
Executive-Level Reports
Yearly Security Assessment 
Full Risk & Compliance Review
Security Audit Reporting
Cloud & Infrastructure 
M365 Cloud Security 
Standard
Enhanced
Enterprise-grade
M365 Configuration Backup & Restore 
M365 Configuration Retention 
Web Content Filtering
Standard Filtering
Custom Filtering
  • Helpdesk & Support 

    Helpdesk Support 
    Technical assistance for IT issues, including troubleshooting, user support, and ticket resolution. 

    Remote Monitoring and Management (RMM) 
    Continuous monitoring of systems and devices to detect issues early and ensure optimal performance. 

    Asset Tracking 
    Real-time tracking and management of IT assets including hardware, software, and licenses. 
  • Security & Compliance 

    Application Control 
    Restrict unauthorized applications and enforce whitelisting policies to reduce attack surfaces. 

    Patch Management 
    Automated deployment of security patches for operating systems and applications to prevent vulnerabilities. 
    Windows OS Hardening

    Implementation of security configurations to reduce risks and align with ACSC Essential Eight. 

    Compliance Support with Essential Eight (E8) 
    Guidance and implementation support to meet ACSC Essential Eight maturity levels. 
  • Identity & Access Management 

    Multi-factor Authentication (MFA) 
    Enforce additional authentication layers to secure user access to systems and data. 

    Role Based Access Control (RBAC) 
    Assign permissions based on user roles to ensure least privilege access. 

    Identity & Access Management (IAM) 
    Centralized management of user identities and access rights across systems. 

    Privilege Identity & Access Management (PIM) 
    Control and monitor privileged accounts to prevent misuse and ensure accountability. 
  • Data Protection & Backup 

    M365 Backup, Recovery & Retention
    Automated backup and recovery solutions for Microsoft 365 data with configurable retention policies. 

    Data Loss Prevention (DLP) 
    Prevent unauthorized sharing or leakage of sensitive data through monitoring and policy enforcement. 
  • Password Management 

    Secure Password Manager 
    Secure storage and management of passwords using encrypted vaults and access policies. 
  • Cloud & Infrastructure 

    IT and Cloud Infrastructure Management 
    End-to-end management of on-premise and cloud infrastructure including performance, security, and scalability. 

    M365 Configuration Management (Configuration Backup and Restore) 
    Backup and restore configuration settings for Microsoft 365 to ensure continuity and compliance. 

    M365 Cloud Security (Implementation
    Deploy and configure security controls for Microsoft 365 to protect against threats and ensure data integrity. 
  • Incident Response 

    Incident Response
    Structured approach to detect, respond, and recover from cybersecurity incidents. 

    Vulnerability Management 
    Regular scanning and remediation of system vulnerabilities to reduce risk exposure. 
  • Reporting & Governance 

    Quarterly Security Reporting for Executives 
    Detailed reports on security posture, incidents, and improvements tailored for executive review. 

    Yearly Security Assessment 
    Comprehensive annual evaluation of security controls, risks, and compliance status. 

Benefits of the Essential and professional Packages

Essential Package 

Standard protection against common threats
Aligned with ISM framework: This scalable solution now meets the necessary criteria for doing business with government departments. 
Affordable Protection: Get enterprise-grade security at a small business price.
Business Continuity: Protect email and files from accidental loss or basic threats.
Helpdesk Support: Access to our Support App, a tool that allows you to log support ticket, view, and manage requests, chat with our team, meetings and more.  
Quick Setup: Fast onboarding with minimal disruption. 
Peace of Mind: Basic security controls to reduce risk without complexity. 
All-in-One Cybersecurity & IT Packages: Get everything your business needs in a bundle. 
Small businesses, startups, or those with minimal or no IT staff starting their cybersecurity journey.  

Professional Package 

Defense against targeted attacks and insider threats
Aligned with ISM framework: This scalable solution now meets the necessary criteria for doing business with government departments. 
Stronger Access Control: Prevent unauthorised access. 
Comprehensive Data Protection: Backup all Microsoft 365 services with granular recovery. 
Threat Prevention: Block unauthorised applications and isolate risky behavior.
Operational Efficiency: Automate patching and reduce manual IT tasks. 
Scalable Security: Grow your security posture as your business expands. 
Helpdesk Support: Access to our Support App, a tool that allows you to log support ticket, view, and manage requests, chat with our team, meetings and more.  
Quick Setup: Fast onboarding with minimal disruption.
All-in-One Cybersecurity & IT Package: Get everything your business needs in a bundle. 
Peace of Mind: Essential 8 standard security controls to reduce risk without complexity. 

All-in-One Infrastructure: End-to-End Managed Services

Elevate your business with CyberAssured MSP, where elite IT support meets enterprise-grade cybersecurity. Our end-to-end approach eliminates downtime and mitigates risk before it reaches your network. We don’t just fix problems; we build a secure foundation for your future.

FAQs

Why do I need a cybersecurity package for my business? 

Cyber threats are evolving rapidly, and businesses of all sizes are targets. Our packages provide: 
Peace of mind with layered security 
Fixed pricing for predictable budgeting 
Compliance support with ACSC ISM & Essential Eight 
A single point of contact for IT helpdesk support and security 
Scalable solutions that grow with your business 

What’s included in the packages? 

Each package includes a combination of: 
Helpdesk & Support (e.g., IT support, RMM, asset tracking) 
Security & Compliance (e.g., patching, email protection, endpoint security) 
Identity & Access Management (e.g., MFA, RBAC, IAM) 
Data Protection & Backup (e.g., M365 backup, retention policies) 
Password Management (password manager) 
Incident Response (from standard to full IR playbook) 
Reporting & Governance (e.g., quarterly reports, yearly assessments) 
Cloud & Infrastructure (e.g., M365 security, web filtering) 
Each tier adds more advanced features and deeper protection. 

How do I know which package is right for my business? 

Here’s a quick guide: 
Essential: Ideal for small businesses starting their cybersecurity journey. 
Professional: Best for growing businesses needing stronger protection and compliance. 
Elite: Designed for enterprises with complex environments and high-value data. 
You can also contact us for a free consultation to assess your needs. 

What are the benefits of choosing a package? 

All-in-one IT and cybersecurity support 
Simplified vendor management 
Compliance readiness 
Scalable protection as your business grows 
Expert guidance and proactive monitoring 

How is pricing structured? 

Our packages are offered at fixed monthly rates based on your business size, needs and selected tier. This ensures transparency and predictability. Contact us for a tailored quote. 

Can I customise a package? 

Yes! Especially with the Elite package, we offer custom solutions to match your business’s unique requirements, compliance needs, and infrastructure complexity. 

What makes Cyber Assured MSP different? 

We’re a one-stop shop for IT and cybersecurity. You get: 
A dedicated team 
Risk based pro-active security not just to tick the compliance 
Proven frameworks  
Strategic support 
Ongoing reporting and governance 

Why Choose Cyber Assured MSP? 

Business Continuity: Protect your data, devices, and users from downtime and cyber threats. 
Scalable Security: Packages tailored to your business size, growth and  
Aligned with compliance framework: You can win government contract in the future with our solution.  
Productivity First: Empower your team with secure access and seamless collaboration. 
Expert Support: Managed by experts with proactive monitoring and support. 
Cost-Effective: Enterprise-grade tools at SMB-friendly pricing. 

Secure your business with managed IT packages designed to achieve ACSC Essential Eight maturity and align with ISM/IRAP standards for government-grade protection"

Get Started with Managed IT & Security Packages

Services

RFFR Overview
Managed RFFR Solution
Managed security awareness training
Cyber Threat & Risk Assessment

Additional Info

Phone: 03 - 7042 3043
Email: info@cyberassured.com.au

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