Risk-Based Content Audit: Analyze your organisation’s threat profile from Cyber Threat & Risk Assessment (CTRA) and identify the specific human behaviors contributing to the most significant risks (e.g., weak passwords, social engineering). 

Gap Analysis: Map your current training content against required compliance frameworks (e.g., mandatory topics under ISM, annual refresher requirements). 

Target Audience Definition: Identify key user groups and design a strategy based on their technical aptitude, job roles, and specific access privileges. 

Custom Module Creation: Develop bespoke training content (video scripts, slide decks, interactive quizzes, micro-learning) focused on your most relevant threats and internal policies. 

Delivery Platform Integration: Consult on optimising your training platform (LMS) to track completion, run phishing campaigns, and deliver content based on user failure rates. 

Executive Buy-in: Develop: clear communications and reporting templates for leadership to ensure organisational support and visibility for the program. 

Metrics Definition: Establish key performance indicators (KPIs) such as Phishing Failure Rate, Training Completion Rate, and Time-to-Report Phish.  

Continuous Improvement Cycle: Design a sustainable annual or continuous program cycle, including automated remediation training for high-risk users.