Taxmart is a small accounting firm that handles sensitive customer financial data. While not subject to formal cybersecurity compliance regulations, the firm was committed to operating securely and ethically—an initiative that deserves recognition and support. 
However, like many small businesses: 

• They had no existing IT infrastructure 
• No centralised device & endpoint management 
• No internal technical support 
• Limited understanding of where to begin 
• Concerns about the cost and complexity of implementing secure systems 

The Challenge 

Taxmart’s leadership wanted to protect their clients’ data and run their business securely, but lacked the resources and guidance to do so. The absence of affordable, accessible managed IT and security services for small businesses left them vulnerable and uncertain. 
Their primary obstacles were: 

• Zero Technical Foundation: They operated without any established IT environment or internal technical support. 
• Analysis Paralysis: The leaders were unsure of the best starting point for security and stressed over the potential high costs and complexity of building a secure, operational environment from scratch. 

In short, they needed a comprehensive, secure, and affordable IT solution that would allow them to run their business without compromising security.  

Cyber Assured’s Solution:  

Purpose-Built Security for Small Business 
After years of research and development, Cyber Assured identified a critical gap in the market: small businesses like Taxmart were underserved by traditional IT providers. In response, we developed a cost-effective, pre-built security and IT support package called (Essential Package) tailored for small businesses, aligned with the Essential Eight (E8) cybersecurity framework. 
Key Actions Taken 

• Immediate Engagement: Taxmart reached out at the right moment. Cyber Assured responded swiftly. 
• Environment Setup: We prepared and deployed a secure Microsoft 365 (M365) environment tailored to their business needs. 
• Essential Package Deployment: Implemented our pre-built Essential Eight-aligned security package, designed specifically for small businesses. 
• Managed Services: Taxmart was onboarded into our fully managed IT & security support service Essential Package, which includes:  
• Email Protection/Security 
• Backup and restore for essential business data. 
• Device & Endpoint Management 
• Security updates and maintenance 
• Core protection and IT support for small teams. 
• Secure email and collaboration with Microsoft 365 
• Basic password management 
• Continuous remote monitoring and helpdesk support 
• Operation System and core application patching 

Results & Impact 

Taxmart achieved an immediate and significant uplift in security and operational efficiency: 

• Instant Security Posture: They are now operating with a foundational Essential 8 standard security posture, protecting their business and client data from common cyber threats. 
• Cost Efficiency & Simplicity: The affordable managed package eliminated the stress and high cost of hiring, training, and retaining internal IT staff. Their IT expense is now a predictable, manageable operational cost. 
• Continuous Support: Taxmart receives ongoing remote helpdesk support, ensuring operational continuity and expert assistance whenever needed. 
• Scalable Foundation: Their IT environment is now built on best practices, ready to grow with the business. 
• SMB1001 Assurance: The foundational Essential Eight-aligned security posture achieved provides clear alignment with the initial SMB1001 certification tiers. This positions Taxmart for a straightforward self-assessment by a Conformity Assessment Body (CAB), enabling them to formally attest to their security maturity and prove compliance to clients.  
• Peace of Mind: The firm no longer worries about cybersecurity risks or technical issues. 

Taxmart is now running its business securely, efficiently, and with the peace of mind that comes from knowing their IT and security are expertly managed, enabling them to focus entirely on their clients. 

Client Testimonial 

“We knew we had to protect our clients’ data, but didn’t know where to start or how much it would cost. Cyber Assured made it simple, affordable, and effective. Now we have peace of mind and professional support without the overhead. It’s the best decision we’ve made for our business.” 
— Director, Taxmart 

Why Cyber Assured? 

This case highlights our commitment to: 

• Supporting the Australian community with ethical, scalable, and secure IT services 
• Making cybersecurity accessible to all businesses, regardless of size 
• Delivering enterprise-grade solutions at small business prices